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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Coppus

July 9, 2025

1  out of  5
rating by Brian Coppus
"Been doing business with SF in other states over 20 years and worse service I have ever experienced. I am in the process of relocating here from another state and when buying a new home went with another carrier and spent more just so I could avoid further disappointment. Never spoke with agent directly just associate and turn around time, information, quotes, attitude etc. were less than desirable. When there are so many choices you have to have people that are willing to go above and beyond that work for you and have a servants attitude. The person I dealt with was average at best."
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Keven Tarbet

March 15, 2025

5  out of  5
rating by Keven Tarbet
"Chelsea is the best. Absolutely amazing I wish we had more like her where I work."
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laura bazyk

December 9, 2024

5  out of  5
rating by laura bazyk
"Phil and Shawna Ford are detail oriented and take care of their customers as if they were family."
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Otilia Estrada

June 29, 2024

2  out of  5
rating by Otilia Estrada
"Insurance to hi in price."
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Renita Ward

January 19, 2023

5  out of  5
rating by Renita Ward
"Always a good experience with this office!!"
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Gina Needham

January 15, 2023

5  out of  5
rating by Gina Needham
"State Farm has always taken great care of us. They respond immediately to any claims we've had to file. They go above and beyond to help us and have been so easy to work with."
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Mike Palmer

January 4, 2023

5  out of  5
rating by Mike Palmer
"Great customer service and ended up saving us a lot of money."
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Marti L

December 15, 2022

5  out of  5
rating by Marti L
"My husband and I have known Phil and Shawna Ford for just under 25 years! From the first day we met our new State Farm agent(s) we were cared for as though we were family. I know I can call or text the Fords at any hour with questions (because I have done so!) and they will get me the answers I need. I will admit, some of those questions have nothing to do with insurance. Knowing how involved they are in the community and in their church, they have wisdom and insight into much more than insurance! I rely on that!"
We responded:
"Thank you, Marti. Hope and pray you are doing well!"
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C B

October 19, 2021

5  out of  5
rating by C B
"The Phil Ford office has folks working that are professional, cheerful, react in a way that tells the customer they are interested and care. I will refer everyone I know to this office."
We responded:
"Thank you Calla"
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Joe Winston

August 27, 2019

5  out of  5
rating by Joe Winston
"Nice and friendly to me and my family"
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Brad Jester

February 2, 2018

5  out of  5
rating by Brad Jester
"This agency and employees are A+! They always go out of their way to assist with any questions and could be more pleasant people to deal with."
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Garrett

August 7, 2016

5  out of  5
rating by Garrett
"I always receive good service here."